You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To exercise your right of withdrawal, you must send us (FS1 Nutrition, Poortland 66 1046BD Amsterdam Netherlands, Phone: [+599 9 511 4668], Email: businessmanager@fs1nutrition.com) about your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax, or e-mail). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

Netherlands: According to Dutch law, you have the right to cancel your order within 14 days from the day you receive your product. To cancel your order, you must inform us in writing via email at support@fs1nutrition.com or by phone at (+31)634-333679 during our office hours, which are 08:00 AM - 18:00 PM Mon-Fri. You may return the unopened and unused product within 14 days from the date you notified us of your cancellation. You will be responsible for the cost of returning the product.

Germany: According to German law, you have the right to cancel your order within 14 days from the day you receive your product. To cancel your order, you must inform us in writing via email at support@fs1nutrition.com or by phone at (+31)634-333679 during our office hours, which are 08:00 AM - 18:00 PM Mon-Fri. You may return the unopened and unused product within 14 days from the date you notified us of your cancellation. You will be responsible for the cost of returning the product.

Colombia: According to Colombian law, you have the right to cancel your order within 5 days from the day you receive your product. To cancel your order, you must inform us in writing via email at support@fs1nutrition.com or by phone at (+31)634-333679 during our office hours, which are 08:00 AM - 18:00 PM Mon-Fri. You may return the unopened and unused product within 5 days from the date you notified us of your cancellation. You will be responsible for the cost of returning the product.

We cannot accept returns of opened or used products due to health and safety reasons. If the product you received is damaged or faulty, please contact us immediately via email at support@fs1nutrition.com or by phone at (+31)634-333679 during our office hours, which are 08:00 AM - 18:00 PM Mon-Fri. We will arrange a refund or replacement for you.

Refunds will be processed within 14 days from the day we receive the returned product. Refunds will be made to the same payment method that was used for the original purchase.

If you have any questions about our cancellation policy, please contact us via email at support@fs1nutrition.com or by phone at (+31)634-333679 during our office hours, which are 08:00 AM (CET) - 18:00 PM (CET) Mon-Fri.